Problems with Promethean After Sales Service?

I’m personally surprised by this news.  I subscribe to the Education Posts forum, which is a forum for all teachers and SNAS.  A thread was started a couple of days ago about whether a teacher should invest in Promethean or Smart IWBs.  I was amazed to see that almost every post so far condemned Promethean’s after sales service.  To quote a user…

“Ah the innocence of it all……………………………………
I too had a promethean IWB-it was fantactic, amazing………..
until one thing went wrong, then another, then another,
trying to get any sort technical support was a joke…………………”
After speaking with both Smart and Promethean representatives, I felt that both companies were very good at their jobs, with regards to technical support.  I hope that this discussion will continue as I would like to hear some good experiences too.

Subscribe to my Newsletter

Your subscription could not be saved. Please try again.
Your subscription has been successful.

Anseo.net Newsletter #17

The Anseo.net Newsletter features my thoughts on the Irish Primary Education System.Read the full newsletter here Back to school brought another perennial story – large

Read More »

Anseo.net Newsletter #16

The Anseo.net Newsletter features my thoughts on the Irish Primary Education System.Read the full newsletter here It wouldn’t be the summer holidays in Ireland if

Read More »

Ask Us A Question

You will get a notification email when Knowledgebase answerd/updated!

+ = Verify Human or Spambot ?