Problems with Promethean After Sales Service?

I’m personally surprised by this news.  I subscribe to the Education Posts forum, which is a forum for all teachers and SNAS.  A thread was started a couple of days ago about whether a teacher should invest in Promethean or Smart IWBs.  I was amazed to see that almost every post so far condemned Promethean’s after sales service.  To quote a user…

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A Smart Lunch

Today I had the pleasure of meeting the Market Development Manager from Steljes, who supply Smart Boards in Ireland. I was looking forward to this meeting because I like Smart Boards. I like the way you can use your finger to interact with the board. As far as I know, it’s the only board that allows this. However, some companies try to badmouth this with scaremongering and I was interested to see what they had to say. I also wanted to see what their plans were for their new version of Smart Notebook 10, which I’ve heard rumours about.

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